nCamp’s Return Policy:

nCamp has a 30-Day full no hassle return policy, subject to the following:

  • Return requests must be submitted to info@ncampgear.com within 30 days of the original purchase date.
  • Returns after 30 days incur a 25% restocking charge, and are subject to approval.
  • nCamp must provide written authorization before products can be returned.
  • If authorized, a return shipping label will be issued to the customer.
  • Products returned must have the return shipping label affixed on the outside of the box.
  • Returned products must reach nCamp within 30 days from the date the label is issued.
  • Only product that is current, non-obsolete, not specially manufactured, unused and in it’s original condition and packaging will be considered for return.
  • Refused shipments sent back to nCamp incur a 25% restocking charge.
  • Upon receipt and inspection of the product, a credit will be issued for the value on the original invoice.
  • A 15% restocking fee will be charged for each return.
  • Care must be taken to package all returns to ensure that they are not damaged in shipment.
  • Returned product(s) that sustain damage in shipment back to our facility, will not be credited.

Click here to download our Return Policy.