nCamp’s Terms and Conditions are as follows:
All prices are subject to change without prior notice and are not guaranteed. All prices are per unit (each) unless otherwise specified. Prices do not include sales tax or local taxes. nCamp products cannot be advertised with prices lower than 10% list without written authorization from nCamp.
Errors and Omissions:
While nCamp makes every effort to provide an accurate price list, we are not responsible for errors and/or omissions which may appear. Customers will be invoiced the actual and true price on all orders.
The standard credit terms of nCamp are net 30. Net 30 means the check is received at nCamp on or before 30 days from the date of the invoice. Interest will be charged at the rate of 1.5% per month on past due accounts. A $25.00 fee will be charged for all Returned Checks.
nCamp has a 90-Day full no hassle guarantee, subject to the following:
- The purpose of the 90-day full no hassle guarantee is to ensure our dealers stock the product that suits their market and clientele.
- Return requests must be submitted to nCamp within 90 days of the date of the original invoice.
- Returns after 90 days incur a 25% restocking charge and are subject to approval.
- Products may only be returned once the customer receives written authorization from nCamp. If authorized by nCamp, a Return Merchandise Authorization (RMA) number will be issued to the customer.
- Products returned must have the RMA number clearly marked on the outside of the box.
- Returned item(s) must reach nCamp within 45 days from the date RMA is issued.
- All documentation and RMA number must accompany the return. In addition to the original invoice number include an explanation why the product is being returned. This enables nCamp to inspect the product accordingly.
- Only product that is current, non-obsolete, not specially manufactured, unused and in its original condition/packaging will be considered for return. No returns are allowed on product with a ship date older than 12 months.
- Refused shipments sent back to nCamp without an RMA incur a 25% restocking charge.
- Upon receipt and inspection of the product, if the product is accepted for a return, a credit will be issued for the value on the original invoice, less freight and cash discounts. At the option of nCamp, full credit against future purchases or replacements will be made.
- Care must be taken to package all returns to ensure that they are not damaged in shipment. nCamp will not credit items returned that have not been properly packed and as a result have sustained damage in shipment back to our facility.
nCamp will not be held responsible for delays in delivery caused by strikes, acts by government agencies, fires, floods or any other causes beyond our control. Including the delivery of material to us. Under no circumstances shall nCamp be liable or accountable for consequential damages due to failure of delivery.
Every possible care is taken in the final examination and packing of goods. No complaints can be entertained unless made promptly on receipt of goods. No claim will be allowed for consequential damages or other expenditure. nCamp’s undertaking to repair or replace defective goods is its only liability. Additionally, no claim for damage, shortage or loss in transit will be considered unless notice in writing is given to the carrier and to nCamp within ten (10) days of receipt of goods.
nCamp reserves the right to discontinue or change any price, product, design, function and finish without prior notice.
Should you need help, please contact us here.